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There was a Tsugaru Shamisen show, and I enjoyed the nostalgic atmosphere. Although I sometimes couldn't understand the Tsugaru dialect, it added to the charm. The room was renovated and very clean. The bath was also great. There were original items like cider, but unfort

Riding along the coast is fun, but there's also an inland road called Orange Road that loops around, offering stunning views from higher elevations! After getting hot and tired, I checked in and relaxed in the open-air bath to soothe my fatigue. Dinner was incredibly delicious,

We stayed here for a very special occasion—my proposal. From the moment we arrived, we felt transported from everyday life: the view of Ago Bay from our Room, the tranquility that enveloped the entire property, and the soothing Onsen made our stay truly unforgettable. We had consulted with you in advance about a few things, and every staff member supported us with great care from preparation through the day itself. We are sincerely grateful for each thoughtful touch—the Room decorations and flowers, the message plate at dinner, help with taking photos, and even arranging delivery of the flowers after our stay. There were moments when our planning fell short and we made last-minute requests, but you still supported us warmly, allowing us to spend this important time with complete peace of mind. Thanks to you, I was able to propose successfully, creating a memory we will cherish for a lifetime. The Accommodation itself is wonderful, but what truly made this stay so special was your team’s attentive hospitality. We would love to return again for an anniversary or another celebration. Thank you very much.

This was my first stay. The Hotel is located right in the heart of American Village. The convenience is a perfect 100 out of 100. There’s a convenience store directly connected to the hotel lobby, and restaurants are just steps away once you step outside. Parking is free and located next to the hotel. The Room was clean and spacious enough. Unfortunately, my Room didn’t have an ocean view but instead faced Hilton Chatan—still, no complaints! It’s an ideal Hotel for enjoying food and drinks in American Village. I also appreciated the variety of options, from business-like Rooms to luxurious ones with pools—it offers great flexibility for different needs. I’ll definitely stay here again when visiting American Village!

Everything was perfect. Thank you very much. I will use your service again.

Last time, I enjoyed the sight of Mt. Daisen illuminated by the full moon, and this time, I sipped delicious drinks while watching the night view of Yumigahama gradually emerge in a snowy landscape. The view and comfort from the room were also excellent. I loved the open-ai

As a returning guest, I can say that while the Facility and Room are not brand new, the breathtaking view more than makes up for it. The Room's bath is a unit bath, but with an Onsen open-air large bath available, it's not an issue at all. Dining while enjoying the beautiful view of Lake Towada is delightful, and the staff's friendly and kind service is exceptional. I felt refreshed again this time—thank you so much! I look forward to visiting again next year.

I visited Genjikoh in Minamichita for the first time to relax in the Onsen. From the warm welcome, we enjoyed chatting about a small connection we had in common, and both the delicious meals and kind service left me completely satisfied. The Onsen was wonderful not only for its water quality, but also for the beautiful view from the open-air bath, allowing me to truly unwind. Thank you very much. There was just one disappointing point. After dinner the previous evening, I was told that checkout might be crowded the next day and that it would be convenient to settle all payments that night, so I did. However, at checkout I was asked to pay again, and I had to present my Receipt myself. That left me feeling disappointed at the very end. Aside from that matter, my stay was truly comfortable. Thank you very much.

We stayed with a group of nine. Table tennis and karaoke were free, and the kids were thrilled. The breakfast and dinner buffets had a wide variety of delicious dishes. The Facility is old, but it has been renovated and the interior is clean and nice. Perhaps because it was during the coldest season, the rates were low and the value for money was excellent. It was a shame there was no open-air bath.

I usually stay at Business Hotels, but this time I was very satisfied with the "spacious Japanese-style room with an ocean view," "relaxing Onsen," and "delicious breakfast with plenty of variety." The staff were friendly and pleasant, and I would love to stay here again if I h

Later on contacting them about an item my baby had forgotten during our stay—they promptly found it which gave me great relief—thank you so much! I am grateful for all staff members' warm hospitality throughout our stay. We would love to visit again soon! Wishing you continued s

We’d like to try again next time. Also, dining in a semi-private setting allowed us to enjoy the dishes in a calm atmosphere. Every dish made with local ingredients was delicious. The simmered fish was especially good, and I would have liked to eat it together with rice. I

I saw this Hotel featured on JAL’s agora plus and immediately thought, “I want to go!” so I made a Reservation right away. It was my first visit, and I truly enjoyed a relaxing, elegant stay. The staff’s hospitality was wonderful, and the Room had an ocean view with a tatami area as well, which made it very comfortable. I was genuinely impressed by how relaxing it felt without a TV. The bed and sheets were so soft, and I don’t think I’ve ever slept this soundly at a Hotel. Dinner was absolutely delicious—I was moved from the very first bite, and it never disappointed all the way to the end. When the meat dish came out, I even thought, “It’s going to be over soon…” This time my mother and daughter and I were celebrating something small, so I mentioned it when making the Reservation, and they wrote a message on the dessert plate for us—it meant so much. I would love to come again for some rest and healing. Thank you very much.

I stay in Shirahama about once every six months, but this was my first time at Shirahama Gyoen. I emailed in advance to let them know I have slight difficulty walking, and they showed me a Room close to the elevator. The restaurant was also on the same floor, which was very helpful. Meals were buffet-style for both breakfast and dinner. There was a wide variety of dishes and everything was delicious, so I ended up eating too much (laugh). The staff were also very kind and helpful. I did have a few minor complaints: the coffee wasn’t very good, the rolled omelet at breakfast wasn’t tasty, there weren’t many amenities, and there was no basket for towels. However, considering the price, I think it can’t be helped. Both the Hotel and the Room were clean. I was worried about slipping on the stairs at the Onsen area, but I’m glad I was able to bathe three times. Next time, I’d like to bring my grandchildren. Thank you for taking care of us.

The weather, room, bath, and meals were all excellent. Especially the bath, where I could relax and unwind all by myself. It was perfect.

This Hotel is outstanding in every respect, including the cuisine, the view from the Room, the large public bath, cleanliness, and service. The buffet was exceptionally luxurious in both quality and variety.

It was a wonderful Hotel. The Room was very clean, and the buffet was delicious. I especially loved the open-air bath with a sky view... I would like to stay again if I have the chance.

The front desk and dining staff provided excellent service. The Accommodation was clean, well-maintained, and felt very hygienic. Dinner was delicious across the board, and the fresh mix of Western and Japanese dishes was a nice touch. The Onsen was great—especially the open-air bath on the first floor. The temperature and feel of the water were just right. Breakfast was also very tasty. There was a well-stocked souvenir shop area, which was fun to browse. Overall, it was a very satisfying stay.

Every meal was delicious, and we were very satisfied. I usually don’t eat much breakfast, but the grilled fish was freshly cooked and so tasty that I had a second serving of rice. The baths alternate daily, so we could enjoy both, and the rock open-air bath was especially relaxing. The Room had a nostalgic, traditional Japanese feel, and the tea leaves were gently heated as well, which helped us unwind. (I rated amenities 4 because there was only tea in the Room; if possible, it would have been even better to have coffee or black tea packets too.) Overall, we were extremely satisfied and would like to stay again.

This was our second stay. After our last visit, we knew we wanted to come back. All of the meals are generous and delicious. Each of the five baths has its own unique atmosphere, and the Sky Bath in particular feels wonderfully open—if you catch the sunset, it’s perfect. We’d love to visit again.