สถานีทองคำ (จังหวัดไอจิ) × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This is the No. 1 Hotel I’d recommend among all the places I’ve stayed across the whole country on business trips. Here are the highlights: 1. It’s not directly connected to the underground shopping area, but it’s close to Exit 1 (Exit 2 would normally be closer, but it was under construction). You do need to cross a traffic light, but it’s still easy to get there even on rainy days. On check-in day, it was drizzling and I had a lot of luggage and no umbrella, but I managed to arrive without getting too wet. On check-out day, it was pouring, so I bought an umbrella at the front desk. 2. Free drinks are available at the first-floor restaurant until 8:00 PM. Some guests were working on their laptops as well. It’s a comfortable space. 3. The Room bathroom has a separate washing area and is very easy to use. The tub also has an auto-fill faucet with temperature control, making it simple to run a bath. 4. The hair dryer is ReFa. Even after arriving tired from work travel, I was able to relax and stay comfortably here.

Thank you again for your hospitality. It’s a 7–8 minute walk from the Shinkansen exit, and I really like that the Room is new and spacious. It’s also helpful to be able to choose only the amenities I need (toothbrush, hairbrush, drip coffee). It may be standard these days, but using the Room key card to access the elevator is another reassuring feature. I’d like to stay here again next time.

When I asked for advice after buying refrigerated items before check-in, the front desk kindly stored them in their refrigerator. It was a huge help! The amenities were well stocked, and I was also happy to be able to try the shower in my Room. It’s close to the Shinkansen station, so even though my train was early, I could relax until the last minute.

A luxury to enjoy Nagoya Castle through the window while relaxing on the bed! Not spacious, but a luxury to stretch out in the large public bath and unwind at your own pace! A luxury to savor Nagoya specialties—starting with eel—from breakfast! I’ll definitely stay here again when I’m in Nagoya.

The Room was spacious, and the bathroom also had plenty of space, allowing for a comfortable stay. It was great to watch online streaming content on the TV. The breakfast was delicious as well.

This was my first stay, and it was a wonderful Hotel. I accidentally made a Reservation for a smoking Room, but at check-in the staff immediately explained that they could deodorize it if needed, which put me at ease. Still, we don’t smoke, so I was worried it might bother us—but when we got to the Room, there was no noticeable smell at all, and we had a very comfortable stay. The IKYU Plan Diamond benefits were included, and we even received a Room upgrade (honestly not something I expected), which was a pleasant surprise. On top of that, sparkling wine and late check-out were also included—truly appreciated. The Room was comfortable, and the service felt properly attentive in the way you’d expect from a long-established Hotel. There are bell staff as well, and these days it’s rare to find in-room phones that connect easily to the front desk. The Hotel is spacious too—I feel this kind of classic Hotel experience is becoming quite precious. There are several restaurants in the Hotel, all with an upscale atmosphere. Next time I’d like to dine on-site. There’s also a bakery—exceptionally delicious without being overpriced—and they have pastries and cakes as well, so it was hard to choose. In the lobby café there was live music—it felt truly luxurious. I also appreciated the morning newspaper delivery service. On the front desk floor there are plenty of spacious sofa seats for guests to use freely. They offer complimentary drink service including excellent coffee; you can pick up books from the shelves and read them slowly on soft sofas—I found it very relaxing. It was Sunday with many weddings taking place, and seeing brides as well made me happy. I heard this historic Hotel has welcomed many distinguished guests in the past, and I could really feel how much effort goes into maintaining such high standards in every aspect—service quality included. As uniquely Japanese hospitality continues to fade with changing times, this Hotel stood out as truly exceptional. I would love to visit again. Thank you very much to everyone at the Hotel for your kindness during my stay.

We stayed here for a live concert, and also brought our grandchild along for some sightseeing. Our grandchild seemed very satisfied with the Hotel, and it looks like we made lots of memorable moments. We also really enjoyed the delicious breakfast. We would like to stay here again if we have the opportunity.

This was my second visit to Nagoya and my first time staying at this Hotel. The welcome drink, amenities, and IC lockers were all easy to use, making my stay very comfortable.

For our first stay in Nagoya in a while, we considered other Hotels at first, but choosing the Associa Hotel left both of us completely satisfied. The pool, lounge, and Room were all spotless, and we enjoyed a relaxing stay. Afternoon tea and supper were high quality and tasted great. The Japanese set breakfast was also delicious, and unlike the buffet-style breakfasts at most other Hotels, it felt calm rather than rushed. The upgraded Room featuring Japanese-inspired design with kumiko doors was very comfortable and excellent to use. Every staff member was attentive—there was no one who made us think “huh?”—and we were able to enjoy a pleasant trip. We travel often as a couple, and this has become one of the Hotels we would like to stay at again. Thank you very much.

The Hotel was clean, and the check-in service was courteous, so I was very satisfied. I would like to stay here again when visiting Nagoya.

With an excellent location right in front of Osu Kannon and close to the shopping arcade, we really enjoyed our stay. The subway station is also nearby, so we parked the car at a partnered parking lot close by and used the train to get around for sightseeing in the city. In the evening, we had dinner at an izakaya called “Ouma no Oyako,” recommended by the front desk; it had a wide variety of dishes, all delicious and reasonably priced. The bath was a large public bath with water from Tsukioka Onsen in Niigata, and it warmed us up nicely. We chose a plan with breakfast and even had steak in the morning—overall a very satisfying stay, and we would like to use this Accommodation again.

I booked this book Hotel because I wanted to stay there. During the day, it seemed that some people were visiting as day guests, so the bookstore had many people, but it was quiet. The staff at the front desk/cafe were all polite and pleasant. The Room is compact, but it was enough for one person to relax. Amenities are kept to a minimum by concept, so please bring your own skincare and cosmetics such as face wash. For breakfast, you choose two burgers from several menu options, and a drink is included. It was delicious. It felt like there were many international travelers. I’d like to visit again even just to use the bookstore.

The room is spacious and clean. Customizable table Safe Bed firmness Spacious bathroom You can enjoy tea while reading or working. Both the breakfast and smoothies are delicious. Very comfortable! All the staff are kind, and I feel like living here (haha). Thank you very much!

I stayed here with a friend from Nagoya. It’s close to the station, so it’s easy to get to Sakae. There’s also a convenience store nearby. The front desk staff, who represent the Hotel, were truly wonderful. They also kindly stored our luggage before check-in and after check-out, which was very helpful. The Room and the bathroom/toilet were all thoroughly cleaned and very comfortable. I’d like to stay here again. Thank you for your hospitality.

The amenities were excellent (especially the bath salts, drip coffee, and skincare products), and the staff's service was outstanding. However, there were two points of concern: 〇 There was a smoking room near the elevators on the lobby floor (2nd floor), and unfortunately, the smell of cigarettes lingered while waiting for or inside the elevator. 〇 The windows in the guest room could not be opened for ventilation, so we relied on an air purifier. However, I experienced sneezing and a runny nose at times. Please consider maintaining or checking the air purifiers regularly. That said, overall it was a great Hotel experience, and I am satisfied with my stay. Thank you for your hospitality!

It was my first time using the Shinkansen Exit, but the quality was reliably excellent. The location is just a short walk from the Taiko Exit, and the surroundings are perfect. The Facility is also high quality; however, if I had to mention one point, the step up into the in-room unit bath was quite high, so I rated it 4 stars. Breakfast is buffet-style, but since the layout makes it hard to see everything at a glance and lines can be confusing, some caution is needed.

I stayed for a Multiple Night Stay. The Room was bright, and the spacious bath on the second floor was never crowded. The meals also featured local specialties, and I was very satisfied. The Room felt a bit small, but the price was reasonable, so I was happy with it.

Conveniently located a 5-minute walk from Nagoya Station, with a new building and clean, comfortable Room. As it is on the back side of Nagoya Station, the area still retains an atmosphere reminiscent of the old red-light district nearby. Meieki ESCA is close by, so you can enjoy Nagoya’s famous morning set meals and miso nikomi udon.

This trip to Nagoya was to celebrate my elderly mother’s birthday. Since it was a special occasion, we wanted to stay at a nice Hotel and chose this one. We compared it with the Hilton, Gate Tower Hotel, and Royal Hotel, and decided on this property—and it turned out to be an outstanding stay. I’ve stayed at the Royal Hotel and Hilton before (though not in Nagoya), so their reliability felt reassuring, but this was my first time staying at a Prince Hotel. Not only are the facilities excellent, but the staff were also wonderfully polite and calm in their service. The entrance on the first floor has a high ceiling, and walking toward the lobby really builds excitement. When you go up to the lobby on the 31st floor, there’s a chic atmosphere and you’re greeted by a gentle, sweet scent that feels very relaxing. The front desk area is open to below, creating an exceptional sense of space. Our Room also had beautiful views from the window, and we could enjoy different scenery throughout the day—from morning to afternoon to night. Breakfast offered an impressive variety; over two mornings during our two-night stay, we were able to enjoy completely different selections each time. The quality of the food was high as well, and overall satisfaction was excellent. The staff consistently greeted us and checked in attentively in a way that showed they were truly looking after their guests, which also gave an inviting, home-like comfort. The club lounge had an elegant atmosphere too, making it feel like a real treat. It truly was a wonderful stay. Thank you very much for everything.

It was very quiet, the Room was spacious, and the staff gave us a warm welcome, so we had a very comfortable stay. When we called the front desk, they also responded very politely. We chose this hotel because Daiwa Roynet hotels are clean, and we’re glad we did. Thank you very much.