Hakone Gora Byakudan

To everyone at the Accommodation, thank you very much for your wonderful hospitality.Everything was exceptional, and I was able to give my father the best possible one-night, two-day trip.The female staff member who assisted us was simply perfect and treated my elderly parents with great care and courtesy, which truly made them happy.We were also impressed by the excellent hospitality of the male staff member who worked so tirelessly in every area, including the morning and evening drink service and cleaning of the large public bath.The meals were absolutely outstanding.From the beautiful presentation to the flavors and timing of each course, everything was flawless—we were moved again and again.My father is quite picky, so I may have caused some inconvenience, but you handled ingredient changes perfectly, for which I am deeply grateful.He praised it highly, saying, “This is the best Accommodation I’ve ever stayed at!”We will definitely visit again, and we look forward to seeing you then.Thank you very much.

We stayed here for our first Onsen trip with seven people: our eldest daughter’s family living in Canada, our younger daughter, and us as a couple. Thanks to the wonderful hospitality from all the staff, we had a great time.We were looking for a place where all seven of us could stay in one room. The open-air bath in the room was a favorite with our grandchildren and daughters, and they used it many times. Unlike the large public bath, we could adjust the temperature, which was perfect for small children.The view from the lobby was also lovely—we enjoyed coffee there and read picture books with our grandchild.All of the meals were fresh, very satisfying, and delicious. At breakfast we could choose grilled fish, served as if freshly grilled; my Canadian daughter’s partner said it was the best salmon he has ever had. We also really enjoyed the freshly cooked rice served in an earthenware pot.Thoughtful touches like baby wipes in the room and extra towels made us feel well cared for. We would love to visit again.