Karuizawa Prince Hotel West

My favorite Hotel for the first time in three years. Once again, it was fun, comfortable, and absolutely wonderful. To all the staff… As always, you were kind and pleasant, and your attentiveness was outstanding—truly impressive. Everywhere in the Hotel was clean and beautiful, with a spacious, relaxing design… The tasteful use of wood was really nice. The Room was also large, spotless, and very comfortable. On the terrace, I enjoyed coffee at a leisurely pace and had an amazing time. The Onsen was clean and lovely—absolutely the best. We had breakfast at Karamatsu. Unlike last time, it felt more like a kaiseki-style meal. The rice cooked in a traditional kamado stove was exquisite. The handmade tofu was also fantastic. Everything was truly delicious—thank you for the wonderful meal. Thank you as well for accommodating my requests again this time. Thanks to you, it became a fun and relaxing trip—such a wonderful and perfect vacation—and I’m full of gratitude. Thank you very much. It’s truly a lovely and exceptional Hotel that I absolutely adore. I will definitely come again.

We stayed in a Deluxe Twin as a family of four. It wasn’t very spacious for four people, but the distance between us felt just right, and we had lots to talk about, making it a really enjoyable trip. The dinner and breakfast buffet offered a wide variety of dishes, everything tasted great, and the service was more than sufficient. There were so many options that there were dishes I wanted to try more of, but even taking small portions I ended up completely full and very satisfied. The Hotel staff were also extremely attentive; whenever we needed anything, they spoke to us right away, so we never felt unsure about anything. The Onsen lived up to its reputation—the quality was excellent, the open-air bath had a wonderful atmosphere, it wasn’t overly crowded, and I could truly relax. If I had one point to mention, it would be the route and distance to the room. Perhaps because tall buildings can’t be built there, getting to the room involved many winding turns and corners; it would have been nicer if it were a bit closer. Still, overall we were extremely satisfied—my family even said they’d like to stay for about a week. Thank you very much.