Stesen Shin-Sugita × Kemudahan dan peralatan yang dinilai tinggi di Hotel·penginapan gaya Jepun

The Room was step-free and very comfortable. The amenities were Sekkisei and Stephen Knoll, and both the shower head and hair dryer were ReFa—everything was excellent. The compact size of the Room also felt cozy, and since the shower nozzle and bathtub faucet were separate, I could fill the tub while showering. The bathtub was a very comfortable size as well. A Hotel in a great location near the station and convenient for going out for drinks in Noge!! I will definitely stay again.

I’ve visited Kamakura many times on day trips, but this time I chose to stay at this Hotel because I really wanted to experience an overnight stay. They upgraded my Room, and I was able to relax and unwind completely. Dinner was a delicious kaiseki meal at Araju, and breakfast also featured gentle dishes that made the most of the ingredients. The Room was thoughtfully equipped with convenient features, such as a grab bar by the toilet and a chair provided in the bath. Even the paper cups for coffee in the lounge were stylish. Walking along Dankazura lit up at night and taking an early-morning stroll to Tsurugaoka Hachimangu Shrine made for a truly special time. Finally, I joined the Hotel’s early-morning walking tour and had a wonderful time. I’m already planning another stay.

I stayed here the night before a trip to Izu. For dinner, I enjoyed food and drinks at BASEGATE Yokohama within walking distance, and then relaxed in the large public bath on the first floor of the Hotel. The Hotel was clean and comfortable. I’d like to stay here again when I visit Yokohama Kannai.

Our Room was upgraded, which made the stay feel truly special. The shower room and bathtub handles were easy to use; some overseas ones can be complicated and confusing. Breakfast was the premium in-room breakfast, so it felt extra special and there was more than we could finish. It was a relaxing treat for myself, and I would definitely like to stay again.

My parents stayed at the Accommodation. They are a bit elderly and were traveling on their own, so I was worried, but the staff were very kind and made their stay comfortable and enjoyable. They said both the Japanese restaurant where they had dinner and the breakfast buffet were delicious, and they would like to come again as a family. Hearing their feedback made me very happy that I made the Reservation.

I was pleasantly surprised by how spacious and quiet the large public bath was. The view from the Room was as beautiful as everyone said. The breakfast buffet was a real delight. Thank you for accommodating our various requests. We would love to stay again.

We stayed here for my daughter’s entrance exam. I asked the female front desk staff about the trains on the exam day, and I was happy with how kindly and thoroughly she explained everything. The room was clean, and there were plenty of towels, amenities, and in-room items—great value for the price. It’s close to the station, with a convenience store right next door and many restaurants nearby, so next time we stay I’d like to enjoy a good meal in the area as well. We will stay again.

I stay from time to time, and the Room is always clean, and I can relax comfortably in the bath. I’m satisfied every time, but I would be happy if the women’s skincare amenities were a bit more in line with what you’d expect from Hyatt Regency. This time I didn’t add breakfast, but both the restaurant buffet and the French restaurant on the first floor are delicious, and the bakery’s nikin loaf bread is also great—I sometimes buy it as a gift. I’ll be back again!

I arrived in cold rain, soaked through and freezing, and you kindly upgraded my Room to a suite. Since I didn’t have any drinks with me, I really appreciated the tea in the fridge and the warm black tea from the minibar. Thank you very much. The spacious, luxurious Room was wonderful, and the amenities also smelled amazing. The entrance was a little hard to find, but the welcoming scent and calm lighting made for a very pleasant arrival. Next time, I’d love to try your highly rated breakfast.

It was a wonderful Room with panoramic views of Yamashita Park and Yokohama’s night skyline. At night, from the rooftop, we enjoyed the illuminated views of Marine Tower and Landmark Tower. In the morning, having breakfast while taking in Yamashita Park adorned with roses was an elegant and luxurious experience. The guest Room was also spacious, allowing us to relax and unwind. I’d love to come again as a treat for myself. Thank you very much.

I stayed here with someone special. Thank you for bringing us an extra blanket even in the middle of the night. We requested breakfast via Room service, and it was set up quickly and with great care. We were able to enjoy it together while taking in the wonderful view. We made great memories, and we are grateful to everyone at the Hotel. Everything went smoothly, and the Room was excellent. I think you can spend a quiet, relaxing time here. Thank you very much.

This was my first time staying here. We visited Yokohama as a family during Golden Week. The Room was spacious, and having two sinks made it very convenient. The bathroom was also roomy, and we were able to relax and warm up properly. For breakfast, I chose the Japanese set meal and enjoyed it very much. It was also a nice bonus that, thanks to the partnership with a coffee shop, we could get drinks at a discount. Next time, I’d like to try the partner restaurants as well. The Hotel staff were extremely polite and kind, which made our Golden Week even more enjoyable. I liked it so much that I signed up for the Hotel app and also made a Reservation for our summer vacation. Thank you again in advance—we look forward to staying with you again.

This Hotel is directly connected to the station, making it extremely convenient. The Room and Facility are more than sufficient for a comfortable stay, and every time I stay here, I feel it’s perfect for relaxing after work or sightseeing. With the city’s international atmosphere and many guests from overseas, the staff also provide uniquely personal service. I would like to use it again when I have business nearby.

It was a wonderful Hotel. In particular, I was impressed by the excellent service. I don’t usually write Reviews, but the staff’s hospitality was outstanding, so I wanted to share this. Thank you very much. I would love to stay again.

Thank you as always. I have a favorite Room and reserve it whenever possible. The harbor view through the large arched window is wonderful—sea kayaks floating on the water in the morning sun, and the beautiful night scenery. It’s the best! The staff are always kind, so I can spend my stay peacefully. Since the windows in this Room do not open, a special air purifier is also provided. Even with heavy luggage, the limousine bus from Haneda is convenient, so I often use Minato Mirai as my base when I have errands in central Tokyo. I look forward to staying with you again.

Located just a few minutes’ walk from Kannai Station, with Chinatown and other sightseeing spots also within walking distance. The Room was very clean and well stocked with amenities. I especially appreciated the extra touches like bath salts and eye masks, and would love to stay again.

We stayed as a couple. There’s a Don Quijote nearby, and it’s about a 2-minute walk from the nearest station. It’s also close to sightseeing spots, and they kindly stored our luggage even after checkout. The next morning, we used the foot bath, and with the nice weather it was wonderful. The staff were kind and courteous, which made our stay very pleasant. The Facility is a bit dated, but we felt it was great value for the price. We also enjoyed the welcome drinks and sweets. Thank you very much.

We stayed here to celebrate his birthday. It was the first birthday we’ve celebrated since getting married, and we were able to truly relax—it became an unforgettable memory. When we entered the Room, we were delighted to find a celebratory message and chocolates prepared for us, and it also made us happy to see a towel bear placed on the bed! In the evening, we had requested a birthday plate at Code Bar, and it was served smoothly; they even took photos for us. We were also shown to the counter seats we had hoped for, and once again I was impressed by the excellent communication among the Hotel staff and their hospitality. We were able to unwind in the club lounge as well, and both the Room and everything else were very clean—we relaxed so much that we lost track of time. He was absolutely thrilled too, and this is definitely a Hotel we want to visit again! Thank you very much for everything!

I often have opportunities to stay around Shin-Yokohama Station and Yokohama Station, and this Hotel was excellent. When I tried to check in at the kiosk, a front desk staff member approached me and helped right away, so everything went very smoothly with no waiting. The amenities were well stocked, and although the Room was compact, it was very clean and comfortable. The bathroom was also spotless. The bed was so comfortable that I ended up oversleeping in the morning. The TV also allowed me to watch streaming services like Hulu and ABEMA, so there were absolutely no downsides for me. I will definitely stay here again.

I love Hotel New Grand. As a treat for myself, I visit twice a year—on my birthday and at Christmas. It’s a wonderful Hotel that always warmly welcomes me back with “Welcome home.” At Hotel New Grand, I enjoy a special escape from everyday life along with my heartfelt feelings. Thank you always for your warm welcome.