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Surrounded by tranquility, the Room features both an indoor bath and an open-air bath of an unprecedented size, providing a truly relaxing stay. The reclining chair by Karimoku is also exceptional. I look forward to visiting again in a different season.

We stayed for one night from 12/20 (Sat) to 12/21 (Sun). Without stepping out of the Hotel, our child enjoyed the pool and lounge snacks, my wife indulged in the lounge and delicious breakfast, and I relished the all-you-can-drink service at the lounge. Each of us had a wonderful

The Hotel is relatively new, and like other Granbell Hotels, it features a refined interior. In particular, the design incorporates elements inspired by Otaru’s streetscape throughout, and the well-planned layout made it very comfortable and easy to use. The large public bath and open-air bath were also very pleasant. The lounge happy hour was much appreciated, and the view of the Otaru Canal was wonderful. We enjoyed our stay so much that we would love to return again.

The building seemed a bit old, but it was well cleaned and felt very tidy and comfortable. I stayed for one night and two days. On the first day, I used the adjacent Agannasse baths. The variety of cold-water baths was great, and there was also complimentary coffee. The next morning, I used the large public bath before departure, which was also very nice. I only had the breakfast buffet, but there was a wide selection and everything was delicious.

My companion was also very satisfied, saying there was nothing to complain about. It was nice that we didn’t have to bring towels from the room, and we could feel thoughtful touches in various places throughout the accommodation. Lastly, two staff members waved us off at depa

Without having brought along babies under different conditions likely leading toward highly satisfying trips overall yet ultimately resulting negatively due largely unmet expectations tied directly naming plans marketed specifically targeting families seeking peace-of-mind travel

Everyone was very kind, and we were extremely satisfied. The Room was spacious, and the large open-air bath felt almost too luxurious to use. We would definitely like to stay again. The food was fresh, and the draft beer was delicious as well. The international staff were also very kind and spoke Japanese well; it would have been perfect if we could have spoken a little more slowly. Next time, we will choose a slightly smaller Room, as getting around was difficult for two elderly guests. Thank you very much, everyone.

It was very clean and comfortable. The amenities were well stocked, and there was nothing lacking. If the weather had been better, it would have been even more enjoyable, but aside from that it was a fantastic place! I’d love to stay again.

This was our first stay here. It had long been one of the Hotels my wife wanted to visit, so I made a Reservation to celebrate her birthday. What impressed us most was the building’s elegance and calm atmosphere. The furnishings were also very refined. For dinner, we dined at Kitano Terrace, further up from the Hotel, with a beautiful view of Kobe’s night skyline. The food was excellent, and we enjoyed both fish and meat as main dishes. It was a wonderful dinner where we could savor both the view and the meal. As a palate cleanser before the final dessert, we were served shaved ice topped with homemade strawberry jam. It surprised me a little, but it worked well as a transition between the courses and dessert. And then—the final dessert arrived on a cart! We enjoyed Opera cake, cheesecake, strawberry tart, canelé, pudding, and even chocolates. We fell asleep still savoring the afterglow of dinner, and breakfast the next morning—an extension of that experience—was beautifully presented with thoughtful table setting. The ingredients were health-conscious and well balanced; it truly lived up to its reputation as “the best breakfast in the world.” We would love to visit again.

The sauna was excellent, and the dinner not only offered delicious food but also warm hospitality from the staff. Watching the sunset, gazing at the starry sky, and soaking in the morning sun while sitting outside allowed me to truly unwind. The breakfast was also very satisfying

It was truly amazing from start to finish.

There was a Tsugaru Shamisen show, and I enjoyed the nostalgic atmosphere. Although I sometimes couldn't understand the Tsugaru dialect, it added to the charm. The room was renovated and very clean. The bath was also great. There were original items like cider, but unfort

We also had the chance to use the bath in complete privacy by coincidence, which was very relaxing! This hotel is one of the top three accommodations we've ever stayed at in our lives. If we have another opportunity, we would love to stay here again! Thank you for creating such w

I looked forward to trying their famous French toast for breakfast—it did not disappoint! Even my husband, who usually doesn’t enjoy sweet foods much, ate it two days in a row because it was so good! The variety of pools available is great; our kids especially loved the pool w

Upon arrival, the parking lot was already full, which showed how popular this place is. The front desk staff were efficient, and we quickly checked in and enjoyed a welcome drink. Dinner offered a wide variety of dishes, which we thoroughly enjoyed! Everything was delicious.

I visited for a beach trip. The location was excellent, the Room was clean, and the meals were delicious. However, what impressed me the most was the staff. Despite it being a busy season, every staff member provided kind and attentive service. Thanks to them, I had a very

The view was wonderful, and all the staff were very pleasant and welcoming. We also received a souvenir from IKYU. I would be happy if a hairbrush and plastic bags for wet towels were provided in the bathroom. The meals were delicious, and the two types of burgers were also very

The weather during my stay was great, and I felt lucky to witness a sunset over Mount Fuji from my room. Although it had been some time since my last visit, both service quality and staff hospitality remained excellent as always, allowing me to have another comfortable stay. Wh

We held our wedding at this Hotel two years ago, and this was our third stay, this time with children. The baby room facilities were well equipped, which was great. The hospitality was excellent, and we also received the IKYU Diamond member benefits. I think it was a perfect Hotel stay.

This was my first stay here, and I was extremely satisfied. The location is excellent, within walking distance of the castle town, the museum, and Hagi Castle. The complimentary drink service was well stocked, and enjoying sparkling wine while soaking in the footbath with an ocean view was exceptional. The dishes made with locally sourced ingredients were also delicious. What left the strongest impression on me was the staff’s courteous and attentive hospitality. During my two-night stay, I had a very comfortable time and truly appreciate it. I believe this Accommodation is ideal for sightseeing in Hagi.