신촌역 × 만족도 평가가 높은 호텔·료칸

This was a family trip with our 1-year-old and 4-year-old. When we stayed before, only adult meals were provided, but this time they prepared a kids’ set for our older child. Since our child loves to eat, they were thrilled when it came in a large bento box and they got to open it themselves—they were the most excited of all. Having the fun of opening the lid was also wonderful. Both dinner and breakfast were delicious, and the adults were very satisfied as well. They also prepared two Rooms for us, which was a huge help—we could use one Room to watch TV and get ready in the morning without waking the children. We usually like to try staying in different places, but this is one place we definitely want to return to again and again!!

Both the Room and the large public bath were clean and comfortable. The large public bath is not very spacious, but it offers views of the Alps mountain range and was very relaxing. The breakfast had a great variety unique to Nono and was delicious. The breakfast staff were attentive, promptly refilling dishes and clearing tables, so we could enjoy our meal comfortably and were very satisfied.

This was our second stay. We were very satisfied with the meals—carefully prepared dishes made with quality ingredients and beautifully presented on lovely tableware. The water temperature at Asama Onsen was also just right. Most of the other guests seemed to be couples around our age, so we were able to spend time in a very quiet setting, which made us extremely happy.

Compact and well-organized, typical of Route Inn, ensuring a comfortable stay.

Warm, heartfelt hospitality, delicious meals, and a wonderful hot bath—this was a lovely Accommodation. We were completely satisfied! Singing and dancing along with the mandolin concert was so much fun and became a great memory. Thank you for the photos. We’d love to visit again in a different season.

Arrived tired... The natural Onsen bath was wonderful! The staff's courteous service was very helpful. I also enjoyed the soba noodles for breakfast.

The front desk staff and breakfast staff provided excellent service, making my stay very pleasant. (Although I made a mistake with the Reservation, I appreciate their assistance.) The public bath is small, but other services more than make up for it. You can take your breakfast to your Room in a takeaway container, amenities are well-stocked, and there are pillows and room wear available. The TV allows access to YouTube and Netflix as well. (No need to bring an Amazon Prime stick.) I was overwhelmed by the exceptional hospitality and responsiveness of the staff. Thank you very much!

This is our second year staying here. We visit every year around this time. The baths are excellent, the staff are very courteous, and the food is delicious. Our favorite is the Chinese restaurant on the second floor—the fried rice is especially good. We’ll likely be back again next year.

I stayed for two nights. The lounge and interior, truly worthy of the name “Mingei,” felt calm and relaxing. Above all, every course at the restaurant “ICAZA” was delicious, and breakfast was excellent as well. As for the Room, I requested a Japanese-style room, but there were few power outlets—so that choice was a mistake on my part. Also, I noticed a slight odor in the drinking water at the bath area. Overall, if I lived within easy reach, I would definitely want to stay at this Accommodation regularly.

A world apart from what you’d expect in Asama Onsen—walls of bookshelves throughout the building, private Rooms you can use freely among them, complimentary drinks, and relaxing spaces. The staff were courteous and kind. From check-in and guidance around the property to the front desk, kitchen, and meal service, everyone was cheerful and made us feel at ease. We had a personal issue before arriving, but communication among the staff was excellent, and everything—from adjusting meal service to all guidance—was handled with great care. Soaking slowly in the bath on our Room balcony was wonderful. And stepping outside to enjoy the view from the guest-only bath hut made it even better. After bathing, we enjoyed complimentary ice cream and delicious baked treats, then savored craft beer and house-made cider at the bar by the front desk. The cuisine is creative dishes made with local ingredients—you can enjoy the aroma of charcoal-grilled meat and watch it being plated right in front of you. Just a few minutes’ walk from the Hotel are a bakery as well as shops and cafés. One night wasn’t nearly enough—we would love to return.

It was a clean Hotel conveniently located near the station. The amenities are offered buffet-style, so you can take only what you need, which is efficient and great. I deducted one star because the bath was a typical Hotel bath, but using the provided bath salts helped me feel refreshed. Above all, the bed firmness suited my preference and made it easy to sleep. If I visit Matsumoto again, I’d like to stay here again.

The breakfast had a great reputation, and it truly lived up to it with a wide variety of dishes and desserts. The large public bath had good security measures in place, so I could use it with peace of mind. They also helped with luggage storage, making this Hotel highly recommended for travelers.

It was very convenient, located just a few minutes’ walk from central attractions such as Matsumoto Castle, Nakamachi Street, and museums, and about a 10-minute walk to Matsumoto Station.\nIt was a small, clean Accommodation, and we enjoyed a delicious breakfast.\nIf staying in Matsumoto City, this is the Accommodation I would choose.

I stayed at the accommodation for a solo trip. The lobby was very lovely, and although the staff seemed busy, they were kind and attentive—thank you! The birch hot spring on the second floor was comfortable, and the guest room was clean and well-maintained! Breakfast was also very delicious! However, there was one point I noticed during breakfast. There were instances where tongs were placed directly on ingredients/dishes, causing contact between items touched by hands and food. It caught my attention a little. Separating them might make it look even better in my personal opinion. That said, staff members patrolled regularly, which left a very positive impression.

It was great that we could store our bicycles indoors, and the bathtub was large and very nice. Since the laundry facilities can’t be used at night, it’s difficult to do laundry if you arrive in the evening. There were also various rental items available, making it easy to go running.

We stayed in a Room with a private bath. The Room was very spacious, and both the interior and the bath were clean and beautiful, making it easy to relax and unwind. The amenities were well stocked, so we felt right at home. The bath was also large and comfortable, and the provided hair dryer, shampoo, and other items were high quality. The staff were very courteous as well, which made our stay pleasant—we were very satisfied. Personally, it was the best Accommodation I have stayed at so far. I would love to stay again. Thank you.

The staff provided excellent service. The private bath was spacious, allowing our family to relax comfortably. The soba served at dinner was very delicious. I would love to stay again if I have the chance.

We stayed at this Accommodation during our trip to Matsumoto as a couple. We were told that a larger Room than the one we had reserved was available, so we ended up staying there at short notice. The Room was clean and very comfortable. The unit bath was also very clean and well maintained. In the morning, we had a buffet at Gusto on the first floor. It was a fun experience—having a buffet at Gusto isn’t something you get to do very often. The food was delicious, and we ate plenty. When we stay in Matsumoto again, we would definitely like to use this Accommodation again.

We got a great deal, and they even upgraded us to a better Room—everything was taken care of. The parking lot is convenient at 1,100 yen with unlimited in-and-out access. It’s close to the station, and the service is excellent—an Hotel we truly appreciated.

We gathered from various places to celebrate our elderly parent's birthday and stayed for one night. First, we relaxed together in the private bath while watching the clouds drift by. The specially prepared sparkling water was a delightful touch. The Onsen made us quite hungry, so we chose a small portion gourmet plan considering my mother, but it left us all fully satisfied. We were touched by the thoughtful celebration gesture from the accommodation, and the mulberry jam we purchased at the shop on our way home was delicious as well. During our stay, whether it was walking freely on the spacious tatami or feeling the warmth of the staff, there was always a cozy and pleasant atmosphere. Thank you very much!