Atami Izu-san Karaku (ORIX Hotels & Resorts)

I gifted my mother a two-night stay to celebrate her 88th birthday. She has trouble walking, so I was a bit worried, but thanks to the kind support and thoughtful check-ins from all the staff, she said she was able to spend her time comfortably. She really loved both the Onsen and the meals, and kept saying how wonderful it was.On the first day, I requested a celebratory message plate with the Japanese meal, and it made her very happy.The sushi on the second day was also outstanding—she absolutely loved it.Hearing her talk about it made me want to visit with my family next time.Thank you very much to everyone.

Thank you for taking care of us during my wife’s class reunion stay. With the forecast calling for worsening weather, your Shuttle Service was smooth, and we were able to enjoy the infinity-style large public bath while it was still sunny—everyone was very satisfied and truly grateful. The cuisine at “Mutsuki” was delicious and varied, and you also prepared a semi-private dining space so we could relax and talk; this, too, was greatly appreciated. When we visited “Toki” after dinner, you even arranged seating for us—thank you for all your thoughtful attention to detail.The Room, large public bath, lounge, and other Facilities are wonderful to begin with, but I believe the reason we could spend such a comfortable time is thanks to the efforts of the manager and all staff members.We will be staying again on June 9th to celebrate my wife’s birthday. This has become our favorite regular Accommodation—thank you very much everyone, and we look forward to seeing you again.