Stasiun Shin-Sugita × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

We stayed at Hotel Metropolitan Kamakura for a trip to Kamakura to celebrate my friend’s 60th birthday. As soon as we entered the Hotel, the pleasant fragrance was soothing, and the staff were courteous and attentive at check-in. The Room was spacious and beautifully kept. The next morning, we joined a neighborhood walk guided by a former rickshaw puller, who shared stories about the history of the temples we visited through enjoyable conversation—it was truly a valuable experience. My friend was also very happy that we chose Hotel Metropolitan Kamakura as our Accommodation, and it made for a wonderful trip overall. Thank you very much.

The Room was step-free and very comfortable. The amenities were Sekkisei and Stephen Knoll, and both the shower head and hair dryer were ReFa—everything was excellent. The compact size of the Room also felt cozy, and since the shower nozzle and bathtub faucet were separate, I could fill the tub while showering. The bathtub was a very comfortable size as well. A Hotel in a great location near the station and convenient for going out for drinks in Noge!! I will definitely stay again.

I stayed here the night before a trip to Izu. For dinner, I enjoyed food and drinks at BASEGATE Yokohama within walking distance, and then relaxed in the large public bath on the first floor of the Hotel. The Hotel was clean and comfortable. I’d like to stay here again when I visit Yokohama Kannai.

They upgraded our Room as well, and we were able to enjoy a truly special escape from everyday life. The shower room and the bathtub handles were easy to use; some overseas ones can be complicated and hard to figure out. Breakfast was the Premium In-Room Breakfast, which felt very special, and there was more than enough food to finish. It was a relaxing treat for myself, and I would definitely like to stay again.

In particular, the bathroom was spotless—truly sparkling. The shape of the vanity mirror is very well designed, making it easy to check your hairstyle. I also appreciated the manager’s apology regarding a minor incident from a few years ago; it was something I had practically forgotten, but the courtesy was impressive and truly first-class. From now on, when I’m in Yokohama, I won’t stay anywhere else.

This was the Accommodation I chose for a relaxing stay in Yokohama. I had made my Reservation quite a while ago and arrived with little prior knowledge, but the view from the Hotel and the location were excellent—and it’s close to the station! The Room is compact yet very functional, and the separate bathroom is spacious. Chinatown is just a short walk away—an absolute win. Being able to complete checkout in the Room was also great for avoiding crowds. The restaurant on the 1st floor looked wonderful, but I didn’t dine there this time—definitely next time. I’d love to try a different type of Room as well. I’m sure I’ll stay again, and I’ll recommend it to others. This time I also stayed at a nearby Hotel, and each has its own strengths—both are great. It’s an area full of character and history—lively yet quiet at night. Even when I have plans in central Tokyo, I’d still like to stay here. It’s only been two days since check-out, and I already want to come back. Thank you for a wonderful stay.

We stayed here for my daughter’s entrance exam. I asked the female front desk staff about the trains on the exam day, and I was happy with how kindly and thoroughly she explained everything. The room was clean, and there were plenty of towels, amenities, and in-room items—great value for the price. It’s close to the station, with a convenience store right next door and many restaurants nearby, so next time we stay I’d like to enjoy a good meal in the area as well. We will stay again.

I booked this Hotel to attend a funeral. It was clean and conveniently located near the station. The twin beds were large and very comfortable. It was convenient to pick up what I needed from the lobby myself. However, the water pressure felt weak. Maybe due to a water shortage? Thank you for your hospitality.

We stayed for one night and two days to celebrate my mother’s birthday. Dinner was at “Hanagoyomi,” and breakfast was served in-room. From the pre-stay email communication onward, the staff were extremely attentive, and our stay was wonderful in every way—the Room, the service, and the restaurant. We would love to stay again; my mother was truly delighted, which made me very happy. Thank you very much for your hospitality.

We stayed for two nights while sightseeing. We booked a Deluxe Twin room, which had a long sofa, and the sink, bath, and toilet were all separate, making it very comfortable. However, there was no hand-washing sink in the toilet area, so it was a bit inconvenient to go to the vanity. When we were confused during the self check-in process, a staff member quickly came over and helped us through it. It made us feel reassured that they were keeping an eye on everyone. Since our stay included breakfast, we had it at the cafe on the first floor. The toast bread was fluffy and very delicious. A Hotel I would recommend.

We stayed as a couple. There’s a Don Quijote nearby, and it’s about a 2-minute walk from the nearest station. It’s also close to sightseeing spots, and they kindly stored our luggage even after checkout. The next morning, we used the foot bath, and with the nice weather it was wonderful. The staff were kind and courteous, which made our stay very pleasant. The Facility is a bit dated, but we felt it was great value for the price. We also enjoyed the welcome drinks and sweets. Thank you very much.

This is my favorite Hotel. This was my first time using the bar. It was very comfortable, and I enjoyed delicious drinks. The Cosmo Clock was under repair, so I was happy to have the usual park view. It’s an icon of Minato Mirai. I will definitely stay here again.

I stay from time to time, and the Room is always clean, and I can relax comfortably in the bath. I’m satisfied every time, but I would be happy if the women’s skincare amenities were a bit more in line with what you’d expect from Hyatt Regency. This time I didn’t add breakfast, but both the restaurant buffet and the French restaurant on the first floor are delicious, and the bakery’s nikin loaf bread is also great—I sometimes buy it as a gift. I’ll be back again!

Stayed here to attend a live show at K-Arena. It’s right by Shin-Takashima Station and also close to K-Arena, and there’s a convenience store on the first floor, so the location is excellent. The Hotel was clean and comfortable, and the large public bath was also spotless; the water temperature was just right and helped me recover from travel fatigue. Also, access to the elevators and the large public bath requires a key card, so security feels solid. From the Room window, I enjoyed Yokohama’s night view. The Hotel entrance was a bit hard to find, but the official website provides detailed directions, so it’s worth checking. Overall I was very satisfied, and I’d like to stay again when I visit Yokohama.

It was a wonderful Hotel. In particular, I was impressed by the excellent service. I don’t usually write Reviews, but the staff’s hospitality was outstanding, so I wanted to share this. Thank you very much. I would love to stay again.

This Hotel is directly connected to the station, making it extremely convenient. The Room and Facility are more than sufficient for a comfortable stay, and every time I stay here, I feel it’s perfect for relaxing after work or sightseeing. With the city’s international atmosphere and many guests from overseas, the staff also provide uniquely personal service. I would like to use it again when I have business nearby.

I often have opportunities to stay around Shin-Yokohama Station and Yokohama Station, and this Hotel was excellent. When I tried to check in at the kiosk, a front desk staff member approached me and helped right away, so everything went very smoothly with no waiting. The amenities were well stocked, and although the Room was compact, it was very clean and comfortable. The bathroom was also spotless. The bed was so comfortable that I ended up oversleeping in the morning. The TV also allowed me to watch streaming services like Hulu and ABEMA, so there were absolutely no downsides for me. I will definitely stay here again.

Ever since my first stay at Super Hotel about six years ago, I always look for a Super Hotel whenever I need Accommodation. This time I stayed at Super Hotel Kannai, and it was just as expected: thoughtful attention to detail, a bed that allowed me to sleep soundly, and a delicious breakfast. I arrived after 9:00 p.m., and the front desk staff kindly explained the parking options in detail, so I was able to park with peace of mind. Thank you very much. From now on as well, whenever I look for Accommodation, Super Hotel will be my first choice in the area.

I made a same-day Reservation at short notice. Because I ended up checking in close to midnight, the entrance was a bit hard to find and I got slightly lost. Once inside the Hotel, it was truly comfortable, and I’m glad I stayed here. From the stylish front desk area to the Room, everything was excellent—the Room was spacious enough, and both the bathroom and toilet were very clean. The pajamas were also very comfortable. Breakfast was high quality and satisfying. The bakery inside the Hotel was also delicious, both in appearance and taste. I felt it offered great value for the price, and I would like to stay again.

Following my daughter’s birthday stay last year, we visited again this year for a concert at K-Arena. There was an issue where our stored luggage could not be located temporarily, but the staff handled it perfectly. They apologized again at checkout, and I felt reassured knowing the information had been properly shared among the team. I’d love to stay again because I really enjoy the breakfast here. There was a great variety of cold dishes, and the live kitchen also offered plenty of sweets. Thank you as well for upgrading our Room.