Kepuasan pelanggan yang tinggi di Kyoritsu Resort

On my third stay, I brought my mother for the first time. We were able to relax in the spacious Japanese-Western style Room. The view of Mt. Hakodate from our Room was wonderful, and we thoroughly enjoyed the Onsen. What I like about this Hotel is that it never feels overcrowded—there is no hustle and bustle in the baths, dining venue, or lobby. Thank you for a wonderful time from check-in to check-out.

This was my first stay here. The location is excellent, and the staff, Room size and layout, amenities, and the fact that we could be with our dog everywhere except the indoor baths made our Multiple Night Stay extremely comfortable. What I especially loved was a sign in the Room with a cute illustration of a dog saying, “Sorry, housekeeping—I slipped out!” It made me feel at ease and truly able to relax in the Room. Everywhere else we’ve stayed with our dog always has a sign saying there will be an additional cleaning fee, so I was really touched by the warmth here. I would definitely like to stay again next time.

I stayed here with my mother in her 80s. From reception and guidance to the dining staff, everyone treated us with heartfelt, dignified attentiveness, and we had a wonderfully comfortable stay from arrival to departure. The Room and baths were impeccably clean—there wasn’t a single cobweb anywhere, including the open-air bath. The small touches and interior decor were stylish, and every dish at both breakfast and dinner was a delight for the eyes and the palate. It’s been a long time since I’ve been able to truly relax at such a flawless Accommodation. Thank you very much!

We stayed here for the first time to celebrate our 30th wedding anniversary. We chose this Accommodation based on Reviews we had been reading for about a year. After actually staying, we were completely satisfied with everything: the warm hospitality of all the staff, the comfort of the Facility, the wonderful free-flowing hot-spring bath in our Room, and the carefully prepared, delicious dinners and breakfasts. Thank you very much for the flowers placed in our Room as an anniversary gift. We truly hope to stay here again for future special occasions. Thank you very much.

I’ve stayed here several times and have always been satisfied. This time, since it was a weekend stay, the lounge area was crowded and they couldn’t restock the sakura mochi in time, which was disappointing. The cheese-flavored crunchy beans were delicious, so I bought some online after returning home—weren’t they Umaibo before? The post-bath relaxation area was quiet and comfortable. I’m happy that the private bath is available 24 hours a day. The meals are varied and can be customized as well, so you’ll leave feeling full. I was surprised to see so many hearty eaters who even finished the late-night soba. The in-Room bath in the Yunza Room isn’t an open-air bath, but that’s actually better in colder seasons. With an 11:00 checkout, we were able to take it easy in the morning too.

This was our third stay at a Kyoritsu Resort Accommodation—after Kaisyu and Kikuya—and Ginka is an Accommodation that truly makes us want to return. While the Facility shows its age, it is more than made up for by the excellent Shuttle Service, the attentive hospitality of the staff throughout the building, and the thoughtfully prepared dinner and breakfast that reflect genuine care. We were also impressed by the extraordinary view from our Room, along with the subtle all-inclusive feel. Including a leisurely stroll around Kinosaki Onsen town before check-in, it became a wonderful trip in our later years. One small point: there is a step between the window-side viewing area and the main space of the Room, and I found myself catching my toes on it several times... If some measure could be taken just for this part, it would be perfect.

The Room, the cuisine, the views, and all of the staff were wonderful—making our 1-night, 2-day stay extremely satisfying. We used to visit often more than ten years ago and were very pleased even then, but everything has been further refined. We were impressed by the renewed Room, the even more delicious meals, and the seamless operations from check-in to check-out. The thoughtful hospitality from the staff at both dinner and breakfast was also outstanding and made us feel truly comfortable. We had such a great time that we got carried away and caused trouble—we sincerely apologize for any inconvenience. Next time, we’re saying we’d like to stay at least two nights. Thank you very much for taking such good care of us; we truly appreciate it.

I made a Reservation at this Accommodation for my visit to Izumo Taisha Shrine. I chose the plan with dinner and breakfast, and it was absolutely the right choice. Although it was a buffet, there was such an impressive selection of luxurious dishes that I couldn’t decide what to try. The fisherman’s rice bowl at breakfast was especially outstanding. If I have a chance to visit Shimane again, I’d like to stay at this Accommodation once more.

We stayed in a triple Room on the 4th floor, chosen for the location and the building’s age. The Accommodation was clean, and the main areas are efficiently consolidated onto the front desk floor, dining floor, and large public bath floor—streamlined for better or worse. You carry your own baggage to the Room, but I felt a bit hesitant about rolling it along the tatami hallway. The view from the Room overlooked the ski slopes and a Lions Mansion building. The in-room bath has a bamboo blind, but privacy-conscious guests may still mind it. Meals offer selectable dishes and you can order additional items later, so the portions are incredibly generous. We also enjoyed a Japanese sake tasting with Tsururei and Kubota Senju at no extra charge. The large public bath is about what you’d expect for its scale, but there are various types of baths so it didn’t get boring. True to Kyoritsu style, there was late-night ramen and other enjoyable touches throughout. The next day we walked to Yuzawa Kogen Ski Resort; they also provided reliable luggage storage, which was very helpful. Overall there’s little to fault, though it felt almost too optimized—giving it a bit of a business-hotel vibe. A luxurious complaint, though.

Unusually for a Kyoritsu Resort property, they also offer a Shuttle Service. The baths were amazing. The open-air bath in the Room was also an Onsen, and the heart-shaped tub was adorable. The meals were Italian, but they also used Kagoshima ingredients; even though it was Italian cuisine, we were served a small in-between dish of sakura shrimp mixed rice along with red miso soup and pickles. We were so full that we had to skip the late-night tomato ramen we were looking forward to. There was also a large dog run, so I’d like to recommend it to friends who have dogs. It was a wonderful trip.

The stunning views of Mt. Fuji, the courteous service, and everything from the Facility amenities to the meals were all excellent—we were very satisfied. I would love to bring my mother here. We will definitely stay again. We look forward to seeing you then.

The service was efficient and refined, offering a sense of comfort that felt different from a luxury Hotel. To put it simply, the thoughtful touches were exactly what you hope for—service that reaches where it itches. I have no particular complaints, but after using the sauna at the Onsen, there are only two relaxation chairs, so I think it would be nice to have a few more. Also, could you offer buffet-style dining for dinner as well?

I requested dinner and breakfast directly with the Accommodation in advance, and the information was well shared, making everything very smooth from check-in to service. Every dish was carefully prepared and delicious, and I’m truly glad I ordered the additional meals. The baths and on-site Facilities were also well equipped, and I never felt inconvenienced during my stay. In addition, the programs offered by the Accommodation are appealing, making it memorable as an “experience,” not just a place to stay. In particular, the special paid temple visit tour held when enough participants join was extremely worthwhile. Thanks to the guide’s detailed explanations, I gained insights and understanding that you simply can’t get from visiting on your own, which greatly deepened the trip. Overall, I was highly satisfied with the service, meals, and experiences alike—an Accommodation I can confidently recommend. I would love to visit again.

The atmosphere and service were excellent, and we had a very comfortable stay. However, personally, I felt that visiting once was enough. Thank you for a wonderful experience. Thank you for upgrading our Room. Even though we arrived early, thank you for letting us wait inside. The yukata were cute, but there weren’t enough for everyone, and I felt sorry that the foreign guest who wanted to wear one couldn’t. The French-course beef was tender and delicious.

This is our third year staying here. We always use it for our annual visit to the family grave and gathering with my mother’s siblings. The staff are very welcoming, everything is kept spotless, and both the private bath and the large public bath are excellent! We’ll be back again next year.

We truly enjoyed the comfortable service. All of the staff responded promptly and efficiently, allowing us to have a wonderful time—thank you very much. It was also a trip of gratitude to Ise Jingu.

I have stayed at Rengetsu more than 10 times. I am always very satisfied with the meals, the Onsen, and the excellent service from the staff. What I especially look forward to every time is chatting with the guide-driver who provides Shuttle Service from the Hotel to Nasushiobara Station. During our conversations, he mentioned the soft-serve ice cream at Senbonmatsu Farm, so this time I tried it before staying at Rengetsu. It was delicious. I will definitely stay again, and when I do, please share more local tips as our guide-driver—I’m looking forward to it. P.S. Happy birthday to our guide-driver!

Last year, we stayed for one night during Golden Week as well. Since it’s only about an hour from home, we chose it thinking that even with traffic, the trip wouldn’t be too tiring. The large public bath is very spacious, and I really like it. The staff are relatively young, but they respond properly. The Hotel is also clean and well maintained. This year we booked late and ended up with a standard twin Room, but we reserved two Rooms in the same category and they placed them next to each other. However, one Room was a corner Room with part of the layout jutting out for some reason, making it feel small, and the TV was very hard to watch from there—I really disliked that. We only noticed because we booked two Rooms, but it also seemed like the TV sizes were different... The meals were delicious. Breakfast was crowded and we waited a bit, but since everything was well managed, we were seated in about 15 minutes. I’ve visited Izumo Tsukiyo no Usagi several times because I like it, and this place feels similar. It has a Japanese-style atmosphere with an Onsen, it’s new and clean, and families can enjoy their stay here.

Stayed in a Japanese-style twin room with my daughter for two nights. The first surprise was the wide variety of free drinks at dinner! There were many options, including draft beer, sake, and shochu. The individual meal trays were plentiful, and there was also a buffet with side dishes and desserts that were visually delightful. Moreover, the dinner on the second night featured an entirely different menu from the first night. While the breakfast buffet remained the same, grilled horse mackerel was served separately. The Onsen experience was relaxing and very satisfying. A shuttle bus to Yubatake made sightseeing convenient as well. The staff provided kind and attentive service throughout our stay. I would love to visit again!

The ocean was right in front of us, and it felt wonderfully open and relaxing. Since we booked an all-inclusive Plan, we could enjoy refills of alcoholic drinks during meals, which was great. The food was delicious across the board and very filling. When I mentioned it was my birthday, they surprised me with a dessert featuring a “HAPPY BIRTHDAY” message, which made me very happy. Next time, we’re thinking about staying in the glamping area.