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I’ve stayed here many times on business trips, and every visit has been extremely comfortable. Everyone—from the front desk to the breakfast and dinner staff—is genuinely pleasant, with attentive and thoughtful service. The sashimi at dinner is outstanding in both freshness a

It’s easy to get to the beach. I was able to relax very well. I enjoyed watching the aquarium in the entrance. It was nice to be a little away from the bustle of American Village. It’s convenient—just a 5-minute walk to Chatan Gateway. The Onsen is also close by, and soaking twice a day, morning and evening, helped relieve my fatigue. This is a Hotel I’d like to stay at again.

From check-in through meals, one attendant took care of us throughout, and we were able to spend our time comfortably. The food was delicious, and we were very satisfied with the in-Room bath and the sauna as well. The sake tasting in the storehouse was also a lot of fun. We also

The open-air bath was relaxing. The room was chosen by the hotel, and I was grateful to be given a Japanese-style room with a view of Tsunoshima Bridge. The large windows and good weather allowed us to enjoy the beautiful sea and Tsunoshima Bridge. Although it was futon bedding o

The meals were carefully prepared, with the beef dish being incredibly tender and lightly seasoned—absolutely perfect. The dessert was also delicious. Breakfast offered a wide variety of dishes, almost too much to finish, and I enjoyed many local specialties as well. The staff we

Both dinner and breakfast offered a wide variety of delicious options, with everything replenished promptly without running out, leaving us truly satisfied. The bath was clean and pleasant, providing great satisfaction. The staff's service was excellent, and we look forward to vi

The room faced the mountains, but the serene view from the terrace was incredibly refreshing. The blue sky and the surrounding fields created a traditional Japanese atmosphere. The seaside bath offered a stunning ocean view, making it hard to leave. Starting the BBQ fire felt nostalgic, like going back to childhood, and was quite enjoyable. The dinner BBQ was so plentiful that I couldn’t even finish my rice. Breakfast was delicious as well, and I ended up having seconds of rice! It was a very satisfying stay overall, but there are a few things that could be improved: Since I wanted to visit the bath multiple times, it would have been nice to have hooks for drying bath towels. I also wished there had been an outlet near the mirror in the room for using a hairdryer while looking in the mirror. As someone who doesn’t drink alcohol, I would prefer cheese fondue made with milk instead of wine—it might also be easier for children to enjoy this way. Having a fan available when starting up the charcoal would make lighting it quicker and easier. Still, it was such an enjoyable trip that I’d love to stay at this accommodation again when visiting Tango!

Surrounded by tranquility, the Room features both an indoor bath and an open-air bath of an unprecedented size, providing a truly relaxing stay. The reclining chair by Karimoku is also exceptional. I look forward to visiting again in a different season.

We greatly appreciated your prompt response to our sudden request. The buffet was excellent, especially the eel. It would be great to have more seafood options. The bath had a fantastic location. Above all, the breakfast buffet was incredibly diverse and truly satisfying

When we decided to visit Amanohashidate, we looked for a Hotel and chose Mercure. When I wrote in my message, “We will be visiting on my birthday,” the Room was decorated with a message card and a birthday cake made from towels. I had forgotten about it, so I was deeply moved. Both the Room and the large public bath were clean, and the entire Hotel felt thoughtfully kept to only what was necessary, making it very comfortable. The buffet offered a wide variety of dishes, and not only drinks but also alcohol were available—everything was taken care of. We went home completely satisfied. Thank you very much. I would love to visit again.

My first stay in Enoshima. Maybe because it was a weekday, they even upgraded us. The spacious Room and the open-air bath while enjoying the view outside were amazing! If I had to mention one thing, there was only Chinese cuisine for dinner, so as seniors we wished there had been more options, but the Chinese food was still very delicious (laugh). Also, the breakfast bento was far better than expected, the staff’s attentiveness was wonderful, and it turned into a very satisfying short trip. Thank you! I’ll make another Reservation!

Last time, I enjoyed the sight of Mt. Daisen illuminated by the full moon, and this time, I sipped delicious drinks while watching the night view of Yumigahama gradually emerge in a snowy landscape. The view and comfort from the room were also excellent. I loved the open-ai

Although it is a bit far from the station, shuttle buses run frequently, so it never felt inconvenient. I checked in quite late at night, but the staff were thoughtful in every way—from meals to luggage—so I was able to stay very comfortably. It truly felt like a long-established Hotel. I didn’t use the large public bath, but the Room bath uses separate hot and cold water controls, so adjusting the temperature may be a little tricky. Amenities are provided in generous pump bottles. The Room was spacious and relaxing, and there was also a balcony—spending time there was a lovely part of the stay. Above all, the view from the Room was stunning—like a Turner painting. The night cruise was wonderful, and listening to the cheerful captain-in-training was very informative—from how to take photos to stories about the origins of the deer. It was fascinating to hear how it differs from Kasuga Taisha and Kashima Jingu, and even that deer ride the ferry back to Miyajima. The cruise itself was excellent; as we approached the great torii gate, I could really feel its scale. The souvenir shop didn’t feel cluttered at all—you can enjoy choosing from both high-end items and more casual ones. A relative in Hiroshima told me, “It’s been a good Hotel for years,” and I’m truly glad I chose this place.

We stayed in a Junior Suite for a Multiple Night Stay of 2 nights. The Facility, location, dining, and hospitality were all outstanding. The staff’s warm welcome and delicious cuisine made our stay even more special. The view of the Miyako Blue sea and the Irabu Bridge from our luxurious Room was the ultimate indulgence.

Dinner featured a luxurious platter of Ise lobster, golden eye snapper (kinmedai), and turban shell (sazae) – all absolutely delicious. The tuna sashimi was exceptional! The kinmedai rice dish was also delightful and very filling. Breakfast served in-room was equally satisfying.

I stayed here to celebrate a friend’s 70th birthday. The Facility is old, but well maintained, and I had a very comfortable stay. Dinner in particular was excellent—the restaurant had a lovely atmosphere (the live piano performance was wonderful), and both the wine and the food were delicious. They also prepared a celebratory dessert plate, and at breakfast they made a special drink along with congratulatory words. It was a wonderful celebration trip. Thank you very much.

The meals were all very delicious. Thank you for taking a family photo for us; it’s rare to get everyone together in one picture, so we really appreciated it. However, to be honest, at a hotel we stayed at before, they gave us the photo as a gift, so I thought we might have to

Mount Myogi rose like a folding screen, and the scenery was spectacular! The Hotel was clean, and the Onsen had great water. Meals were buffet-style for both breakfast and dinner. Unfortunately, it wasn’t food I’d want to eat again... There are many sightseeing spots nearby, so we were able to stop by various places and had a very fulfilling trip.

This was my first stay. The Hotel is located right in the heart of American Village. The convenience is a perfect 100 out of 100. There’s a convenience store directly connected to the hotel lobby, and restaurants are just steps away once you step outside. Parking is free and located next to the hotel. The Room was clean and spacious enough. Unfortunately, my Room didn’t have an ocean view but instead faced Hilton Chatan—still, no complaints! It’s an ideal Hotel for enjoying food and drinks in American Village. I also appreciated the variety of options, from business-like Rooms to luxurious ones with pools—it offers great flexibility for different needs. I’ll definitely stay here again when visiting American Village!

We had shabu-shabu, and the special ponzu sauce was so delicious that we used it on everything. Although we were initially worried about not encountering staff until arrival, the efficient system worked perfectly, allowing us to relax and enjoy quality family time. We would love