Shin-Sugita Station × Stays Popular For SunsetsHighly rated for dining at Hotel·Ryokan

I stay from time to time, and the Room is always clean, and I can relax comfortably in the bath. I’m satisfied every time, but I would be happy if the women’s skincare amenities were a bit more in line with what you’d expect from Hyatt Regency. This time I didn’t add breakfast, but both the restaurant buffet and the French restaurant on the first floor are delicious, and the bakery’s nikin loaf bread is also great—I sometimes buy it as a gift. I’ll be back again!

We are always grateful for the comfortable Room, wonderful views, delicious cuisine, and warm hospitality from everyone. This time, there were a couple of minor misunderstandings by chance, but the Guest Service Center’s prompt and excellent support reassured us once again that this is a Hotel where we can stay with peace of mind. As always, it is a truly happy moment when you greet us by name at the entrance. Right after returning home, we made our next Reservation—we are sincerely looking forward to it.

Stayed here to attend a live show at K-Arena. It’s right by Shin-Takashima Station and also close to K-Arena, and there’s a convenience store on the first floor, so the location is excellent. The Hotel was clean and comfortable, and the large public bath was also spotless; the water temperature was just right and helped me recover from travel fatigue. Also, access to the elevators and the large public bath requires a key card, so security feels solid. From the Room window, I enjoyed Yokohama’s night view. The Hotel entrance was a bit hard to find, but the official website provides detailed directions, so it’s worth checking. Overall I was very satisfied, and I’d like to stay again when I visit Yokohama.