Exterior
Example of a guest room
View from the room
Restaurant
Cake
133 photos

Okura Act City Hotel Hamamatsu

Shizuoka Prefecture／Hamamatsu
¥19,500～
No meals ; 2 peopleTax included¥19,110〜
(USD 119.15)

A landmark Hotel in Hamamatsu offering sparkling night views from the upper floors

Okura Act City Hotel Hamamatsu is directly connected to the JR Hamamatsu Station East Exit via a moving walkway, just a 3-minute walk. It is part of the Hotel Okura group, renowned for hosting distinguished guests from around the world. This 45-story high-rise city Hotel offers spacious rooms with breathtaking views of Mount Fuji, the Southern Alps, or the Enshu Sea, depending on the direction. The Hotel features a total of 322 guest rooms, including an Upper Premium Floor on the higher levels for an elevated level of comfort. The facility also includes restaurants and a variety of conference and banquet halls.

4.42 - Good(176)
  • Family Trip to Celebrate a Baby’s First Seasonal Festival

    We chose this Hotel for an overnight stay to coincide with the Hamamatsu Festival, celebrating our daughter’s family of four and both sets of grandparents—eight of us in total—for our grandchild’s first seasonal festival.It was also a great advantage that we could reach the Hotel from Hamamatsu Station via a covered walkway.The moment each of us entered our three Rooms on the 38th floor, we were amazed by the wonderful view. Musical notes were drawn in the elevator and in the Rooms, which truly made us feel we were in a city of music.We made a phone Reservation at Tohkalin, the Chinese restaurant on the 2nd floor, to celebrate both the first seasonal festival and our grandchild’s 4th birthday. They thoughtfully suggested dishes for our grandchild as well as a cake, and we were very satisfied on the day.Breakfast the next morning also included local specialties, and they even had children’s tableware and aprons available—something we really appreciated as a family traveling with kids.From when they stored our luggage before check-in, everyone at the front desk and every staff member we met welcomed us with warm smiles, allowing us to spend a truly happy time.We would definitely like to stay here again when we visit Hamamatsu next time.

    87hanachan 5/6/2026
  • The view from the Room was wonderful.

    I made a Reservation with an early-bird deal, and they kindly upgraded me. The view from the Room on the 43rd floor was amazing; it felt wonderful to see the ocean in the distance. The bathroom had no step up from the Room, which made it very comfortable, and the bathtub was spacious so I could truly relax. The Room was also thoroughly cleaned. The lobby staff and the breakfast venue staff were all incredibly attentive, and I had a very pleasant stay. Thank you for taking such good care of me.

    ゲスト 5/24/2026

Facilities and Services

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Within a 5-minute walk from the station / Within a 5-minute walk to the convenience store. / Room service
IN15:00～24:00
OUT11:00
Number of rooms322 rooms
PetNot allowed
Your childPermitted

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Twin

ADVANCE14＜Early Bird 14＞No Meals Included 【Online Reservation Only】

IN 15:00～24:00
OUT 11:00
¥19,500～
No meals ; 2 peopleTax included¥19,110〜
(USD 119.15)

SAVER Simple Stay＜No Meals Included＞～Next to JR Hamamatsu Station, a Hotel popular for its views and nightscapes～

IN 15:00～24:00
OUT 11:00
¥20,000～
No meals ; 2 peopleTax included¥19,600〜
(USD 122.20)
Standard Double

ADVANCE14＜Early Bird 14＞No Meals Included 【Online Reservation Only】

IN 15:00～24:00
OUT 11:00
¥20,000～
No meals ; 2 peopleTax included¥19,600〜
(USD 122.20)

SAVER Simple Stay＜No Meals Included＞～Next to JR Hamamatsu Station, a Hotel popular for its views and nightscapes～

IN 15:00～24:00
OUT 11:00
¥20,500～
No meals ; 2 peopleTax included¥20,090〜
(USD 125.26)
【Premium Comfort】Casual Twin <Non-Smoking>
Oct 4, 2015Renovated
  • Twin
  • 27㎡
  • Capacity 1~2 people

SAVER Simple Stay＜No Meals Included＞～Next to JR Hamamatsu Station, a Hotel popular for its views and nightscapes～

IN 15:00～24:00
OUT 11:00
¥20,500～
No meals ; 2 peopleTax included¥20,090〜
(USD 125.26)

[Kids Welcome] Child Sharing Existing Bedding Stays Free! Okura Summer Family Plan <No Meals Included>

IN 15:00～24:00
OUT 11:00
¥21,500～
No meals ; 2 peopleTax included¥21,070〜
(USD 131.37)

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Introduction of the Accommodation

Exterior

An exterior designed to resemble a harmonica, symbolizing the musical city of Hamamatsu. The high-rise "Okura Act City Hotel Hamamatsu" with 45 floors is located in front of Hamamatsu Station.

Coffee Machine (NESPRESSO)
Upper Premium Floor - Room Example
Upper Premium Floor - Room Example
Upper Premium Floor - Room Example
Bathrobe
POLA Aroma Esse Gold Mini Bottle
Soft gauze pajamas
Dyson Hair Dryer
Coffee Machine (NESPRESSO)
Upper Premium Floor - Room Example

Upper Premium Floor - Room Example

Introduction to the Upper Premium Comfort Floor

"Upper Premium Comfort Floor" is a premium floor located on the upper levels, 43F-44F.

Comprehensive facilities and amenities

Renovated in spring 2020. The Room closest to the sky in Hamamatsu. ● Dyson hair dryer ● Bathrobe, Imabari towels, soft gauze pajamas ● POLA Aroma Ess Gold mini bottles ● Capsule coffee machine (NESPRESSO) Additionally, equipped with Airweave and a humidifying air purifier. We promise a luxurious Hotel stay.

Example of the view from the room - Night
Example of the view from the room - Daytime
Example of the view from the room - Evening
Example of the view from the room - Night
Example of the view from the room - Daytime

Example of the view from the room - Daytime

View from the Room

All Rooms are located on the 32nd floor or higher. From the Room, you can enjoy views from over 130 meters above ground. The changing colors of the sky, sea, and city over time offer a beauty that makes you forget the passage of time.

Room

Room

Spacious and tranquil rooms, located from the 32nd to the 44th floor, totaling 322 rooms. Each room features large windows, offering a panoramic view of Hamamatsu City's nightscape.

Hamamatsu Station and Tower

Directly connected to JR Hamamatsu Station East Exit via the moving walkway, a 3-minute walk.

Located almost in the center of Japan, Hamamatsu City is situated between Tokyo and Osaka, offering excellent transportation access via the Tokaido Shinkansen, Tomei Expressway, and Shin-Tomei Expressway. The hotel is directly connected to the east exit of JR Hamamatsu Station via a "moving walkway," just a 3-minute walk. Additionally, the building's basement features a large parking lot accommodating over 300 vehicles.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant
  • Facilities & Services
    Facilities & Services

Notice from the Accommodation

  • Smoking Room on the 1st Floor of the Hotel

    Notice of Non-Smoking Policy in All Rooms

    Starting January 5, 2026 (Monday), all guest rooms at the Hotel will be non-smoking.

    We kindly ask that you refrain from smoking in guest rooms, including electronic cigarettes and heated tobacco products.

    For guests who wish to smoke, please use the designated smoking areas within the facility.
    (The smoking room in the first-floor lobby is available 24 hours.)

    We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

Basic Information

Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay / Debit card
Pets
Not allowed
BreakfastWe offer a Japanese and Western breakfast buffet. Price: Adults (junior high school age and older) JPY 3,000; Elementary school children JPY 2,000; Preschool children (ages 4 and up) JPY 1,300. *Children under 4 are free of charge. *Prices may change during the New Year holidays. *For Reservations made online, the child rate may be charged at the same price as the adult rate. Thank you for your understanding. *Even if you make a Reservation with No Meals Included, you can add breakfast at check-in. *If added at the breakfast venue, the breakfast price will differ.
Your child
You can stay.
Children of elementary school age or younger may stay as Child Sharing Existing Bedding. (Maximum 1 child per bed) Breakfast for children staying as Child Sharing Existing Bedding is available for an additional fee. *Free for children under 4 years old.
Room service
Available for use
Breakfast: 7:00–10:30 (Last order 10:00) Dinner: 17:30–21:00 (Last order 20:00) ● Use your smartphone to scan the dedicated QR code in your Room and place your order (mobile ordering system). ● If you do not have a smartphone, please place your order by phone (order hours 9:00–20:00).
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • ○ Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • ○ Nightwear
  • × Bathrobe
  • ○ Slippers
  • × facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • ○ Cotton swab
  • ○ Cotton
  • ○ Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • ○ Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • ○ Pay-per-view broadcast
  • ○ Satellite broadcasting
  • × Video on Demand
  • ○ Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • × Hot spring
  • × Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • × Large public bath
  • × Private bath
  • × Sauna
  • × Ganbanyoku (rock bathing)
  • ○ Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • ○ Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
SaunaNone
Hot stone spaNone

Reviews

Overall Score
4.42
Good (176)
  • Rooms & Amenities
    4.49
  • Facility
    4.35
  • Hospitality & Service
    4.61
  • Meals
    4.37
  • Onsen & Bath
    4.16
  • Satisfaction
    4.49

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Shizuoka Prefecture111-2 Itaya-machi, Chuo-ku, Hamamatsu City
TEL：+81-53-459-0111


3 minutes on foot from Hamamatsu Station on the JR Tokaido Line.
Direct access via the connecting passageway from the May One Exit (ticket gates open 6:00–21:15), about a 3-minute walk. Even on rainy days, you can reach us with little exposure to the rain.


About 20 minutes by car from either Hamamatsu IC or Hamamatsu-Nishi IC on the Tomei Expressway.
About 30 minutes by car from Hamamatsu-Hamakita IC on the Shin-Tomei Expressway.

Parking Information
Fee
Parking fee per night for guests ¥1,000
Parking time
From 6:00 on the day of check-in to 24:00 on the day of check-out (a fee applies for re-entry before check-in or after check-out).
Parking space
Overall length 5.3 m Vehicle width 1.8 m Vehicle height 3 m
Number of parking spaces
350 cars available Outdoor mechanical
Valet service
Unavailable
Guests staying overnight are kindly requested to use the Act City underground “General Parking Lot.”
　 6:00–24:00
　 South entrance within the Act Tower grounds (vehicle height up to 3.0 m), North entrance (up to 2.6 m)
　 Basement Level 1 (height up to 3.0 m) / Basement Level 2 (up to 2.2 m), total capacity: 350 vehicles
　　　　　　　　Please park in spaces with blue-green pillars (excluding monthly contract spaces).
　　　　　　　　If the blue-green area is full, you may also park in the red-orange or yellow areas.
　 Overnight guests: JPY 1,000 per vehicle per night

(If you enter/exit during your stay, please bring your parking ticket to the front desk each time.)

　 Please bring your parking ticket and take the elevator from the blue-green area to the 1st floor for the front desk.
If you need access outside business hours or are arriving by motorcycle, please contact the Hotel in advance.

*If you have any questions about using the parking lot, please contact us by phone.*

Pickup and drop-off information
Unavailable

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